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Frequently asked questions

What are all the services that you provide?

You can see all our services at

I purchased a coaching session, a resume review session or a book and I haven’t heard from anyone – when should I expect to hear?

You should generally hear back within 1-2 days at the most after you purchase something from the website. If you’d like to get more info please visit or email

I purchased a copy of the book “Tales from the Recruiter” – when should I expect to receive it?

Please allow 1-2 weeks to receive your book if you are in Canada. Please allow 2-3 weeks to receive your book if you are outside of Canada. We use regular Canada Post to mail your book.

How do I contact Marc Belaiche, President of

You can email Marc at You can also reach/follow Marc on social media at:

I’d like to cancel my purchase – how do I do this?

Please read our Shipping and Returns Policy at

Have more questions?

Email us at and someone will get back to you as quickly as possible.